Welcm All is a Visitor Management System with room booking and hot desk booking features. It has been built specifically for multi-tenant / serviced offices. It is made up of three separate apps: a visitor-facing Virtual Reception, an online Dashboard and a tenant / staff companion app.
The Dashboard is accessed via your web browser, the Virtual Reception is available as an iPad app and the companion app is available for iPhone.
The Virtual Reception greets visitors, tenants and even your staff with an intuitive sign in system.
The Dashboard allows you to manage your reception, tenants, rooms and hot desks more effectively. It can optionally be integrated with your external website allowing anyone to book rooms and hot desk. It also allows you to customise your Virtual Reception.
The companion app provides a number of useful features for your tenants / staff such as visitor arrival notifications and sign in / out functionality.
What are the core features?
What are the core features?
Product Description
Product Description
The Virtual Reception
This is what your visitors will use to sign in to and out of your building. Tenants and your own staff can also sign in and out which is useful not least for evacuation handling purposes.
This iPad app is free to download as part of your Welcm account. There is no limit to how many Virtual Reception devices you can use with your account and you can customise each one individually. No matter how many Virtual Reception devices you use you will pay the same. This means that you could have one iPad set up for visitors, one for tenants and another for your staff without paying anything extra for your account.
The Dashboard
This is what you use to administer your Visitor Management System. Your reception team can also use it to manually sign visitors in / out. Your tenants can also be given logins to allow them to book meeting rooms / hot desks, pre-book / invite visitors and receive IM’s from your reception team.
The dashboard is where you add tenant companies / staff lists, rooms / hot-desks and additional office locations. Virtual Reception customisation is contained here too. All the information about your visitors is stored here too. With smart evacuation handling facilities as well as features to help you remain compliant with GDPR and other data laws, Welcm contains all you need to easily manage your serviced office safely, securely and effectively.
The Companion App
This is an app which is available for your tenants and your staff to download and use as part of your Welcm subscription. The app will provide push notifications to your tenants, informing them when their visitors sign in to your building.
The app also provides a number of other useful features such as an automatically updated staff list which will provide accurate, up to date work contact details for their colleagues. A quick sign in function will allow staff to sign into the building direct from their phone.
The Dashboard
This is what you use to administer your Visitor Management System. Your reception team can also use it to manually sign visitors in / out. Your tenants can also be given logins to allow them to book meeting rooms / hot desks, pre-book / invite visitors and receive IM’s from your reception team.
The dashboard is where you add tenant companies / staff lists, rooms / hot-desks and additional office locations. Virtual Reception customisation is contained here too. All the information about your visitors is stored here too. With smart evacuation handling facilities as well as features to help you remain compliant with GDPR and other data laws, Welcm contains all you need to easily manage your serviced office safely, securely and effectively.
The Companion App
This is an app which is available for your tenants and your staff to download and use as part of your Welcm subscription. The app will provide push notifications to your tenants, informing them when their visitors sign in to your building.
The app also provides a number of other useful features such as an automatically updated staff list which will provide accurate, up to date work contact details for their colleagues. A quick sign in function will allow staff to sign into the building direct from their phone.
Virtual Reception Features
Virtual Reception Features
Your Welcm All iPad based virtual reception gives you all the customisable features you need to easily and cost effectively create the reception experience you require.
Whether you are providing some much needed assistance to your reception staff, modernising your visitor experience, improving your offering to tenants or creating an entirely automated reception area, Welcm’s multi-tenant solution will work for you.
Visitors
Intuitive interface
Sign in in under 30 seconds
Notifies hosts
Send data policy to visitors
Display data policies, H&S notices and confidentiality agreements
Print badges
Photo capture
Tenants
Visitor arrival notifications
Host list
Tenant sign in
Safety & Security
Evacuation handling
Display data privacy policy
Display health & safety information
Display non-disclosure agreement
Badge printing
Photo capture
Devices
Unlimited devices on a single account
Unlimited locations on a single account
Each device individually customisable
Match your corporate branding
Compatible with iPad Air or later
Multiple kiosk hardware options
Dashboard Features
Dashboard Features
Your dashboard gives you full control over your visitor management system. Track visitors, customise your virtual reception devices, manage your rooms, room booking and more.
With various permission levels available, the dashboard offers features for your facilities manager, your reception team and your tenants. It is the beating heart of your visitor management system.
Visitors
Sign in / out visitors
Book meetings
Notify hosts
View / search / edit visitor data
Auto-anonymise visitor data
Auto-delete visitor data
Reports
Export visitor data
View visitor photos
Tenants
Pre-book visitors
Book meeting rooms
Instant messaging
Sign in / out
Staff
Staff sign in / out
Room / hot desk management
Fire warden selection
Host selection
Unlimited staff / host list
Unlimited users
Easily add / edit / remove tenants
Import / export staff list
Easily manage user permission levels
Safety & Security
Visitor evacuation list
Tenant evacuation list
Visitor photos
Badge printing
Data policy
H&S notice
Confidentiality agreement
Devices
Unlimited devices on a single account
Manage all devices on a single account
Each device individually customisable
Device status reporting
Choose notification types
Add, edit and remove devices
Customise messaging
Import brand logos and backgrounds
Edit sign in flows
Select user types (visitors / tenants / staff)
Companion App Features
Companion App Features
Your Welcm companion app provides a range of useful features for your tenants and staff. Convenient and easy to use, it will ensure you, your tenants and your staff are able to make the most of Welcm.
Your tenants can receive visitor arrival notifications whilst away from their desk. They can also easily sign into / out of the building. An interactive evacuation list is also available for your Fire Wardens.
Tenants
Visitor arrival notifications
Sign in / out
User profile
Staff list
Colleague profiles
Editable permissions
Safety & Security
Visitor evacuation list
Tenant evacuation list
Editable permissions
Devices
Unlimited devices on a single account
Compatible with iPhone
Benefits
Benefits
Your Welcm visitor management system provides numerous benefits to your company, your tenants and your visitors.
Whether you want to support your busy reception staff or save money by automating your reception area Welcm All will allow you to achieve your goals. Improve your brand image with a beautiful virtual reception, make your visitors’ experience smoother and offer a better service to your tenants.
Visitors
Intuitive interface
Sign in in under 30 seconds
Notifies hosts
Provides privacy and safety information
Quick sign in for pre-booked visitors
Tenants
Book meeting rooms on the go
Send invitations to pre-booked visitors
Receive visitor arrival notifications
View photo of their visitor
View visitor history
Instant messaging with reception team
Improves visitor experience
Sign in / out for improved safety & security
See which colleagues are in the building
Manage user profile
Fire Wardens
Interactive evacuation roll-call
View visitor / host contact information
Phone staff direct from roll-call
Optimised for mobile devices
Reception Staff / Admins
Sign visitors in / out
View expected visitors
Message tenants
View and search visitor history
Set up and customise unlimited devices
Add tenants individually or via bulk import
Sign tenants in / out
System Owners
Free live support
All system administrator features
Manage data retention settings
Add multiple office locations
Manage user permissions
Manage subscription
Add integrations
Features
Features
