Welcm is a Visitor Management System made up of three separate apps: a visitor-facing Virtual Reception, an online Dashboard and a staff companion app.
The Dashboard is accessed via your web browser, the Virtual Reception is available as an iPad app and the companion app is available for iPhone.
The Virtual Reception greets your visitors, delivery personnel and staff with an intuitive sign in system. The Dashboard allows you to manage your reception more effectively and customise your Virtual Reception. The companion app provides a number of useful features for you staff.
The Virtual Reception
This is what your visitors will use to sign in to and out of your building. Delivery personnel (e.g. couriers / lunch delivery) can register their deliveries here too. Staff can also sign in and out for evacuation handling purposes.
This iPad app is free to download as part of your Welcm account. There is no limit to how many Virtual Reception devices you can use with your account and you can customise each one individually. No matter how many Virtual Reception devices you use you will pay the same. This means that you could have one iPad set up for visitors, another for staff and another for deliveries without paying anything extra for your account.
The Dashboard
This is what you use to administer your Visitor Management System. Adding staff lists, delivery companies, additional office locations and all Virtual Reception customisation is contained here.
All the information about your visitors is stored here too. With smart evacuation handling facilities as well as features to help you remain compliant with GDPR and other data laws, Welcm contains all you need to easily manage your reception safely, securely and effectively.
The Companion App
This is an app which is available for your staff to download and use as part of your Welcm subscription. The app will provide push notifications to your staff, informing them when their visitors sign in to your building.
The app also provides a number of other useful features such as an automatically updated staff list which will provide accurate, up to date work contact details for their colleagues. A quick sign in function will allow staff to sign into the building direct from their phone. A fire evacuation list will also be made available to Fire Wardens.
The Dashboard
This is what you use to administer your Visitor Management System. Adding staff lists, delivery companies, additional office locations and all Virtual Reception customisation is contained here.
All the information about your visitors is stored here too. With smart evacuation handling facilities as well as features to help you remain compliant with GDPR and other data laws, Welcm contains all you need to easily manage your reception safely, securely and effectively.
The Companion App
This is an app which is available for your staff to download and use as part of your Welcm subscription. The app will provide push notifications to your staff, informing them when their visitors sign in to your building.
The app also provides a number of other useful features such as an automatically updated staff list which will provide accurate, up to date work contact details for their colleagues. A quick sign in function will allow staff to sign into the building direct from their phone. A fire evacuation list will also be made available to Fire Wardens.
Virtual Reception Features
Virtual Reception Features
Your Welcm Virtual Reception gives you all the customisable features you need to create the reception experience you require easily and cost effectively.
Whether you are providing some much needed assistance to your reception staff, modernising your visitor experience or creating an entirely automated reception area, Welcm will work for you.
Visitors
Intuitive interface
Sign in in under 30 seconds
Notifies hosts
Send data policy to visitors
Display data policies, H&S notices and confidentiality agreements
Print badges
Take photos of visitors
Staff
Visitor arrival notifications
Host list
Staff sign in
Safety & Security
Evacuation handling
Display data privacy policy
Display health & safety information
Display non-disclosure agreement
Badge printing
Photo capture
Devices
Unlimited devices on a single account
Unlimited locations on a single account
Each device individually customisable
Match your corporate branding
Compatible with iPad Air or later
Multiple kiosk hardware options
Deliveries
Signature request
Delivery notifications (unlimited)
Delivery company selection
Dashboard Features
Dashboard Features
Your Welcm visitor management system dashboard gives you full control over your Virtual Reception.
Whether it is customising your Virtual Reception, searching your visitor history or adding new office locations, your visitor management system dashboard does it all.
Visitors
Sign in / out visitors
Book meetings
Notify hosts
View / search / edit visitor data
Auto-anonymise visitor data
Auto-delete visitor data
Export visitor data
View visitor photos
Staff
Staff sign in / out
Fire warden selection
Host selection
Unlimited staff / host list
Unlimited users
Easily add / edit / remove staff
Import / export staff list
Easily manage user permission levels
Safety & Security
Visitor evacuation list
Staff evacuation list
Visitor photos
Badge printing
Data policy
H&S notice
Confidentiality agreement
Devices
Unlimited devices on a single account
Manage all devices on a single account
Each device individually customisable
Device status reporting
Choose notification types
Add, edit and remove devices
Customise messaging
Import brand logos and backgrounds
Edit sign in flows
Select user types (visitors / staff / deliveries)
Deliveries
Register deliveries
Send addressee notifications
View / search / edit delivery data
Manage delivery companies
Import / export delivery list
Companion App Features
Companion App Features
Your Welcm companion app provides a range of useful features for your staff. Convenient and easy to use, it will ensure you and your staff are able to make the most of Welcm.
Whether it’s receiving visitor arrival notifications whilst staff are away from their desk or an interactive evacuation list for your Fire Wardens, the Welcm companion app is here to help.
Staff
Visitor arrival notifications
Staff sign in / out
User profile
Staff list
Colleague profiles
Editable permissions
Safety & Security
Visitor evacuation list
Staff evacuation list
Editable permissions
Devices
Unlimited devices on a single account
Compatible with iPhone
Benefits
Benefits
Your Welcm visitor management system provides numerous benefits to your company, your staff and your visitors.
Whether you want to support your busy reception staff, improve your brand image with a beautiful virtual reception, make your visitors’ experience smoother or save money by automating your reception area, using Welcm as your visitor management system will help you achieve your goals.
Visitors
Intuitive interface
Sign in in under 30 seconds
Notifies hosts
Provides privacy and safety information
Quick sign in for pre-booked visitors
Staff
Book meetings
Receive visitor arrival notifications
View photo of their visitor
View visitor history
Sign in / out
See which colleagues are in the building
Manage user profile
Couriers
Register delivery in seconds
Request a signature
Notifies addressee
Announce lunch delivery
Fire Wardens
Interactive evacuation roll-call
View visitor / host contact information
Phone staff direct from roll-call
Optimised for mobile devices
Reception Staff / Admins
Sign visitors in / out
View expected visitors
Set up and customise unlimited devices
View and search visitor history
Register deliveries
Manage delivery companies
View delivery history
Add staff individually or via bulk import
Sign staff in / out
System Owners
Free live support
All system administrator features
Manage data retention settings
Add multiple office locations
Manage user permissions
Manage subscription
Add integrations
Features
Features
